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2.1. Diversions - Diverting Your Number From Telstra

In regards to the phone diversions, you will have to contact your telephone provider to set this up.

We do not arrange this.

However we have been advised by both Telstra and our clients that the general code for diverting your number is:

<lift handset>*21<phone number>hash<hang up>

This must be done from the number you are diverting from.

 

To turn Call Forward Immediate off for all incoming calls:

1# Follow Prompts

OR

<lift handset>#21# <hang up>

 

This information can also be found on Telstra's website.

Telstra's Home Features Users Guide