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2.2. Diversions - Diverting Your Number From Optus

In regards to the phone diversions, you will have to contact your telephone provider to set this up.

We do not arrange this.

However, we have been advised by Optus and our clients who use Optus, the following information:

How to Use Call Divert

Optus Call Divert allows your calls to be transferred to another number, including a mobile phone, pager or answering service.   You also have the option to choose specific numbers to be diverted, see options available for selective calls (link to anchor point in this page) for more details. 

You can deactivate or re-activate Call Divert from within My Optus Mobile. Find out what other services are in My Optus Mobile and register today. Or if you're already registered for My Optus Mobile then you can login here. (This service cannot be activated online for CDMA and MobileSat customers)

Turning Call Divert On by Touch Tone phone

Step 1 Lift the receiver and listen for the dial tone.
Step 2 Press the Divert On button if using an Optus OneTouch phone, or dial *78 from any other touch tone phone.
Step 3 Listen for three beeps followed by a continuous tone.
Step 4  Dial the telephone number to which the calls are to be diverted.
Step 5  Listen for two short beeps, confirming the diversion.
Step 6  Replace the receiver


Turning Call Divert Off By Touch Tone phone

Step1 Lift the receiver and listen for the dial tone
Step2 Press the Divert Off button if using an Optus OneTouch phone, or dial #78 from any other touch tone phone
Step3 Listen for two short beeps to confirm removal of the diversion
Step4 Replace the receiver.

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