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8.3. Adding a new contact to my service
It is vitally important that you advise us of all new members of staff that may be asked for. We are here to represent your company, and to minimise any confusion we recommend you advise of any staff changes so your clients can be accurately advised.
To advise us of a new employee, you will need to send us an email to changes@silentpartner.com.au with the following details:
- Employees full name (and pronunciation)
- Gender (again accuracy improves the customer experience)
- Contact details
- How messages should be sent
- What to do with calls for this employee
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