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8.2. Submitting Change Requests

In order to provide the best service we can, we require all change requests to be submitted via email to support@silentpartner.com.au

We will not accept any service changes over the phone.

When advising of a change, please ensure to include the follow:

• Account ID
• If a permanent or temporary change
  • If temporary please include how long the change will be effective for (ie until COB on Friday)
• New instructions
• If/what you would like callers to be advised (eg you may be on leave on Friday but prefer we advise callers you are attending a conference)