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3.2. Giving Silent Partner Access to PowerDiary

The Silent Partner (TSP) has a Power Diary Master Account under which we can view our various Power Diary clients. 

To establish a link to your diary, you will need to set up a New User in your Power Diary Account.

This is done by going to Setup > Users. Call this New User The Silent Partner Master Account.


You can then determine what features you would like Silent Partner to have access to but please ensure that Silent Partner has access to the reporting feature. This is for our internal team training and performance management. (This is detailed under " Available Features")

You will then be asked for a User Name ; This must be unique. Most of our clients use their initials and then Silent Partner. eg "MMSilentPartner"

You will then be asked for a password - This is your own password - We do not need to know this. ( The password needs to be between 6-16 characters long and include at least 1 number and 1 special character.)

Once this is done you will need to email PowerDiary support (support@powerdiary.com.au) to include your account under TSP Call Centre Master Account. 

To  support@powerdiary.com.au CC: sales@silentpartner.com.au
Body

Hi PowerDiary,

I would like to give The Silent Partner access to my Power Diary account. Please link The Silent Partner’s Call Centre Master Access to my Power Diary so they can view my diary and start to support.

 Thanks, 

Please allow 2-3 business days for Power Diary to link your calendar to The Silent Partner's Master account

Once this has been done the account will be linked and we can gain access to create appointments for you. 


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